Categories
Uncategorized

Basic CRM Platform Advice Request

Hi guys, looking for some advice/recommendations on a basic CRM platform. For context, my brother is a graphic designer who usually sells his work through third party sites and gets commission on sales. He’s got a well established brand, and I’m working with him to setup a print shop so that he can sell direct to consumer in certain countries. We’ve got the site built on Shopify, and we’re in the process of setting up the integration with our printing partner. We both have a decent amount of digital marketing experience, but the missing link is the customer service side.

What I’m looking for is a basic CRM system, that will allow us to build customer service email templates, and easily reply to common questions (where’s my order, can I update my address, return request etc.) with these templates. We most likely won’t use it for marketing, just for dealing with customer queries. Everything I find seems to be either Marketing focused, or does too much! In the first instance, we just want to easily manage and send emails. The email addresses we’ll be using are hosted on G-Suite if that’s relevant.

Any advice would be appreciated – thanks for you time!

submitted by /u/rmfrere
[link] [comments]

Categories
Uncategorized

Information Cart for Feb 28th Ronin Factory I’m thinking yo…

Information Cart for Feb 28th
Ronin Factory

I'm thinking you've reviewed the significant tales regarding the Coronavirus in the media. For a less-filtered appearance check out this disclosing conversation where ECF participants share the influence the infection is having on their manufacturing facilities in China(subscription called for). Various other information consists of U.S. Congress analyzing sales tax obligation regulations. How Will You Measure Your Life?

  • Coronavirus – HowJust how It Impacting Your Chinese FactoriesManufacturing Facilities
  • Categories
    Uncategorized

    Presenting eCommerceFuel Capital Today on the program, I am …

    Presenting eCommerceFuel Capital
    Today on the program, I am going to be sharing a quite huge statement for something I have actually been functioning on for rather a while currently: eCommerceFuel Capital, a team that will certainly be making financial investments in eCommerce business. To assist me review this amazing information is my great buddy Bill D'Alessandro of ElementsBrands.com.

    Today on the program, I am going to be sharing a quite large news for something I have actually been functioning on for fairly a while currently: eCommerceFuel Capital, a team that will certainly be making financial investments in eCommerce business. To assist me review this interesting information is my great close friend Bill D'Alessandro of ElementsBrands.com.

    Categories
    Uncategorized

    Software for B2B Marketplace?

    Hi everyone,

    I'm thinking about starting my own B2B marketplace. However, I've been struggling to find the right software for it. Im currently trying out some magento modules that offer some of the functionality im looking. Magento is great but a lot of work.

    Do you guys know any specialised software or shop system that I could use for a B2B marketplace?

    Any tips will be greatly appreciated!

    submitted by /u/JackRaidenLaLuLaiLo
    [link] [comments]

    Categories
    Uncategorized

    Product sourcing from another online stores

    Hey guys, I want to build a service for sellers to source produtcs from other online stores.

    How it works:

    1. You choose any online stores that you like to source products from and can show these products on your store with your markup. Product prices on these stores will be continuously monitored, so you can adjust your markup and never sell with negative profit.
    2. When customer orders a product from you, it will be automatically ordered from the shop you sourced from.
    3. Product will be shipped to local fulfilment center first. All paperwork like invoices and promo materials will be pulled off. Then product will be repacked into unbranded box and shipped to requested address.

    Cool things are:

    • You can source high quality products from any store (not a garbage from Ali Express with infinitely long delivery)
    • No need to negotiate with supplier
    • Source store will never have information of your customers

    What do you think about this model? Does it make sense, or source retail price + your markup will make impossible to find customers?

    submitted by /u/mynameisJura
    [link] [comments]

    Categories
    Uncategorized

    E-Commerce Dominates ‘New Normal’ Retail

    Shoppers are starting to come back to their favorite brick and mortar storefronts as the pandemic restrictions allow consumers to exit from lockdown. But the impact of COVID-19 has etched some far-reaching changes in the retail industry that will not set back the strides online shopping has gained since March. That is a conclusion clearly visible in research published last week by TrustRadius.

    Categories
    Uncategorized

    eCommerceFuel Live 2020 Recap Stitcher(With your host Andrew…

    eCommerceFuel Live 2020 Recap
    Stitcher(With your host Andrew Youderian of eCommerceFuel.com as well as Bill D'Alessandro of ElementsBrands.com)What Was Mentioned Costs D'Alessandro: Website

    Currently that we've had a couple of days to recoup, I rest down with Bill D'Alessandro to summarize the highlights of the occasion as well as our significant takeaways from our 6th Annual Community Gathering.

    Categories
    Uncategorized

    How much do you pay for international shipping?

    Hi 🙂 If it's not a secret can anyone provide some info how much do you pay for international shipments. Our rates start at about €13 (up to 0.5 kg and W+H+L below 45cm) up to €17 (1kg and W+H+L below 90cm) for shipping within the EU. Are these rates on the high end or is it quite appropriate? It's based on about 150 shipments per month. A lot of our customers are complaining that the shipping is very expensive.

    Thanks 🙂

    submitted by /u/EverydayMustBeFriday
    [link] [comments]