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How to Create a Help Desk

Hey everyone, my store is built on Shopify. I currently use the HelpCenter app but wanted to create a Help Center like Mancrates'.

Here is a link to the specific help center I was trying to mimic: https://help.mancrates.com/hc/en-us

If anyone knows what design software is being used or any advice on how to create something similar, it would be really appreciated!

submitted by /u/DrSokoli
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