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How do I build a conversational form (chatbot)?

I came across this cool form and I was wondering if anybody knew how to do this? Its like a chatbot, but in a form. I can't seem to find chatbots that are like this. https://vitl.com/consultation

I'm also interested if anyone has done this in the past and has seen results.

Bonus points for something that integrates into Shopify but is platform neutral.

Thanks in advance.

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