Hesitating about launching ecommerce

My friend's mother has business as a retailer. She sells clothes, but due to pandemic, she has difficulty with selling products. Most of her products are becoming inventory. Me and my friend came with an idea of developing website on wordpress to help to sell. However, what I'm concerned about is that should website be developed or is it better to use Instagram or Telegram since it is a small business.

In nutshell: Which one is preferable for small retail business to sell products online website or Instagram/Telegram?

submitted by /u/Gulyuz
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