I am in the process of shipping my first order from China and I have just received the report from the inspection company and to my surprise the results was FAIL!
However, upon reading through the report, the reason it failed are not big issues for the most part. For example, it was agreed with the supplier that we would put my logo in black and white on the outer-boxes to save costs – in the end they put the logo in colour, which is not a problem. Also there was one other issue, which is a non issue.
The inspection also flagged some workmanship issues (only a few). So, my question is… how do you usually handle small issues like this with manufacturers in China? The value of the products are not small so writing products off is really not an ideal situation.
Thanks in advanced!