Done some research but not many people talk about Alibaba dropshipping it seems, I hope it's okay to ask here. For example, how will my customers will be notified that their order has been shipped? Is the supplier going to email them on my behalf? Will the customer be able to get a tracking number?
Also, how do returns work? The product I've been looking at comes with a 2 year defect warranty, how do I offer that to my customers?