Is there any statistics about payment dispute sources?

I'm mainly trying to find if there's any statistics about what percentage of transactions to expect a PayPal dispute on, compared to if I were only to accept stripe card transactions where customers have to contact their credit card company to dispute.

My thinking is that there is a lower barrier to raising a dispute on a PayPal transaction, and that those who would raise disputes fraudulently are more likely to raise a PayPal dispute, than have to raise a credit card dispute.

I'm aware the statistics will vary from product to product, how much you communicate with the customer, and vary by industry, but any statistics would be useful comparing PayPal to card transactions. I also know that not accepting PayPal would result in less transactions overall, but that's not the point in this post.

submitted by /u/Epailes
[link] [comments]

Leave a Reply

Your email address will not be published. Required fields are marked *