I'm new to the ecommerce scene. So if I ask stupid questions…it's due to that reason.
I recently got a Ad account on Facebook and I followed a tutorial and the tutorial used [URL shortner ] links in the description instead of a campaign url. (see image)
I instead used firebase because it was directly connected to google analytics.
I'm 90% certain that's the reason.. if not are you able to tell what it could be.
I have written to support and I'm awaiting answers.
If that's the case…
Can I still use redirect in shopify? (see link below)
I'm thanking anyone does try to help out. Thank you for reading.