Couple of questions..
Does anyone have experience with shipping large heavy items? How do you go about it and which services do you use? One of the items I'll be shipping is 60kg (168 by 75 by 31cm). Many of the couriers I've asked don't deal with things that heavy and the others are very expensive (£100).
Is there such a thing as "business rate"? How does it work?
Would you ship internationally or use a fulfilment centre?
My "main competitor" upsells by having people pay for product installation. How do you think they arrange/manage that? I could always have a video showing the process but still curious