Hello all, I am seeking some advice on chat tools. I am looking for something that will allow me to create bot/work flow and or some FAQ's. Also, I would like to set up a library of potential answers if the bot/FAQ can't answer and it requires a staff member.
I have reviewed some and haven't found one that is easy to set up yet so I am hoping to get some ideas on where to search from others!
Thank you in advance.