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How to ask for UGC

I see brands with a lot of UGC that almost seems like customers where paid to make the video…

I also know some are paid, like people on fiverr and all that, but I have 500+ customers and I was wondering how I could leverage that.

How can I ask my customers for content? What can I offer them in exchange?

Once i though I had a problem with my checkout so I emailed all of my abandonned checkouts asking if there was anything wrong and 1 out of 40 people replied (and it wasn't anything helpful, they asked about my shipping lines…). If I asked for a video or a pic they would not reply either…

I also believe they like the product, atleast I get good reviews

submitted by /u/anon_mike
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