Best refund policy?

From your experience, is it better to offer free refunds/returns no questions asked, or only for damaged/faulty products?

Of course for the first option, you might open yourself up to a much higher refund rate by attracting some less “serious” customers, but on the other hand, a more restrictive refund policy might discourage customers as well. Just wondering what everyone’s thoughts on this are, definitely arguments to be made for both sides!

submitted by /u/ecom_recon
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