Klaviyo not tracking “Viewed Product” event

I recently went through the process of setting up web tracking in Klaviyo. After installing the snippet in my theme.js file within Shopify, I checked with Klaviyo if it was tracking my events. And it was, but only mine. Is there a reason for this? I get around ~500 visitors a day and none of them are tracked. It only tracks when I view a product on the computer I used to setup the code snippet. The setup is pretty self explanatory so I don't see where I could have made a mistake there. And