Hey Fellow Ecom people,
I'm looking for some guidance on return policies. I know offering a 30-day money back guarantee helps consumers feel more confident and more likely to purchase. The downside I'm seeing is that who I'm using for fulfillment (printful) doesn't offer anything like this.
I'd like to offer a 30-day return policy but it will come out of my expenses. With Covid-19, are there a lot of returns happening now? Is this a bad idea for starting out? Any guidance will be extremely helpful.