None responsive dropshipper

Oh my gosh! Getting your first Etsy sale is amazing. But my nightmare about unfulfilling orders came true.The company I use is not answering my emails and the paid order has not moved production, so I’m thinking it’s stuck in limbo and has not shipped in 11 days-and counting. The turn around is 7 days which I think is long and shipping is 10-14 days. I think it’s decent if shipping international. Looking at almost a month on getting it to the customer. I really wanted them to update on my order.

Has anyone had an experience like this? Do I let the customer know or refund already? Where can I get a drop shipper that has decent prices and decent shipping prices?

submitted by /u/WhatPollyDoes
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