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Product Reviews: Stars vs “Recommend / Don’t Recommend”

Hi, everyone!

I'm looking for some information on whether prospective customers tend to value star ratings over recommendations ("I do / do not recommend this product"), assuming that, in both cases, additional review text is available. Personally, I've always seen stars as somewhat arbitrary, yet they're undoubtedly the norm.

Any input you can provide is greatly appreciated!

submitted by /u/KovyM
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