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My 3PL is systematically ripping me off

Shipments that weigh 16oz or more are subject to dimensional weight, so this company is using the biggest boxes they can find to ship my product. I started noticing that the cost to fulfill orders seemed really high so I started digging in. Had them ship me an order with two units. The box was comically large and stuffed with massive amounts of dunnage. Their website lists the size and weights of all boxes and there are smaller boxes they could use but in every single instance they use much larger boxes.

Has anyone ever dealt with this?

submitted by /u/that_heavy_love
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