Business Identity Theft? Our web domain name is appearing on people’s credit card statements for fraudulent transactions

Hello! I work for a small business and we've now had two people contact us saying that they have charges on their credit cards with our domain name attached to them. While we do have an online store, all our transactions must be finalized manually by us. Additionally, our domain name is not what appears on credit card statements when people purchase from us. So we know for certain these charges are not truly from us.

I contacted GoDaddy, but they were not helpful. Has anyone had experience with this? I don't really know what to do in this situation…

submitted by /u/Davidsbund
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