Hi! My name is Lisa and I am currently a senior at UMass Amherst studying marketing & psychology. I am doing a research project focusing on consumers’ delivery expectations since the pandemic began. I will likely be engaging with this post as well as others to get a better understanding, however, all usernames/identifiable information will not be collected to ensure confidentiality. If you have any questions, feel free to reply to this post!
If you feel so inclined, feel free to comment any thoughts about your current delivery expectations (whether that be around free/paid shipping, shipping times, specialized/branded packaging, etc.) Thank you 🙂