Alibaba supplier wants to charge 4% transaction fee, is this normal?

We have used various suppliers on Alibaba over the past year and we have never before been asked to pay a transaction fee.

The only fee we have incurred is the 2.5% fee from Alibaba via trade assurance.

The supplier states that Alibaba also take out 4% from their side, I replied to them saying it should be their responsibility to cover this cost if this is correct.

Has anyone experienced this before, is it normal to pay a fee?

submitted by /u/funkybulldog
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