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New Job: head of e-commerce…where do I begin?

Some background: decided to leave corporate and take the path to ownership of the parent’s medium sized health food store. Prior to ownership role, I’ll be heading up e-commerce from scratch. Right now, we only have a dinky store pick up option.

I have a supply chain background, but have no clue where to begin with taking the health food store online or the business model.

I know I need a store, so something like Shopify. I know I’ll need a pick/pack process and an overall design of the fulfillment process. One of many concerns is how to get inventory to update in real-time online since we also have a physical store.

TL:DR: Other than that, I have no clue where to begin. Any help on first steps would be great! And if I missed any crucial details, feel free to ask.

submitted by /u/Jbeanz28
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