Advise on hiring an design and development agency

As I am shifting my brands from India to Dubai(UAE), What are the common things to take into consideration when investing into agency to redesign and upgrade my Shopify stores?

Also is there like a data place to find best agencies at different price points?

From the agencies I have spoken to so far a few mentioned that redesigning will lead to "X" increase in sales. So the price should be "X". How do they know the redesign will see an increase in sales?

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