Purchased an in-stock item. Shipping time was 7-14 business days. Decided I didn't want it anymore so I tried to cancel. I was told that there would be a 25% restocking fee on orders canceled within 30 days. I wait 4 weeks until the 30 days have passed (still hadn't shipped) and tried to cancel again but was told that orders canceled within 60 days have a 25% restocking fee. Again, I ask for a 100% and was denied so I issued a chargeback. Now the company is emailing me threatening a 50% restocking fee "if I went the way of a chargeback"
Any suggestions on how to proceed?