Beware of old customers. A different type of scam?

I dunno how familiar are you guys with this, but this past week or 10 days I dealt with two cases of one customer returning after 90 exact days to claim he didn't receive the item, and another opening a stripe dispute claiming the same thing.

You might say, well I provide a tracking number and all is good, issue is, the USPS, royal mail and AU post etc, remove old tracking logs, so eventually you're left with nothing after 90-120 days.

For the first case, I tried using the wayback machine (I was desperate, but might work not sure tho) but turned out, the tracking number was still working on the royal mail tracking tool.

Fortunately, I got the right log still there to shut down this scam before starting.

My suggestion? keep track of deliveries with proof picture to avoid this kind of pattern, it's a bit of labor but better than having to give money to thieves.

Hope this helps.

submitted by /u/name1esspotato
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