What are the most important questions to ask your ecommerce development partner before starting the work?

Imagine that you're to hire (or already hired) an agency for your ecommerce store development. Which things are really important for you to better understand if this agency suits you well (apart from price, for sure) and let you set up the processes quicker. Maybe location or time zones, intellectual property rights, possibility to interview developers on your side, project management, culture, religion, whatever. Pls, share your real use cases or questions that could really disturb you as a customer. Appreciate your help!

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