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AI for Customer Service at the Peril of Personal Relations – and Other News

Enjoy our weekly round-up of top news stories across the CX landscape. Oracle CX Social Content: #Oracle is named a leader in the June 2018 @Gartner_Inc #MagicQuadrant for #DigitalCommerce. Download the report: http://ora.cl/Pi6TS Click to Tweet Where does your #CX stand? See what the current #custo…

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