Innovation Begins with Customer Experience, Part 1

Blockbuster. Yahoo. Kodak. Barnes & Noble. Xerox. MySpace. BlackBerry. Not only is it easy to recognize what these companies have in common, but you can probably also name the companies that displaced them. Startup companies tend to be nimbler and more innovative than larger companies, allowing them…

Leave a Reply

Your email address will not be published. Required fields are marked *