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Is it suspicious if a supplier switches to a different account to contact me?

I was confirming an order with a supplier but the chat became "disabled" and the next day a different person popped up with a screenshot of my conversation with the other person saying it's her, just switching to a different account.

This new account is of a different person, different name and photo, but still from the same supplier company. The supplier company is verified, has Alibaba trade assurance and has been around for 13 years according to their profile on Alibaba. Is this suspicious? This is my first time ordering with them so I'm still learning the ropes and obviously don't want to get scammed. Thanks

submitted by /u/ageispolis7
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