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Need Your Advice

I need your brutally honest feedback about my podcast description:

Watch the Customer Experience Audit video to improve your online customer experience from a real human providing key insights to deliver exceptional web based products.

  • I will walk you through the process with clear actionable steps to take, checklists to provide to your relevant teams and expert tips and advice.
  • I will provide an unbiased review of your current web app.
  • Highlight strengths and weaknesses.
  • Include features that must be improved.

I will answer key questions such as:

  1. What experiences do customers enjoy when interacting with our store?
  2. What experiences do website visitors (not current customers) avoid when interacting with our website?
  3. What types of experiences do consumers need in order to buy online?

Apply the action items in the worksheet that I provide to improve your conversion ratio, reduce shopping cart abandonment and increase order value.

submitted by /u/bparanj
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