I need your brutally honest feedback about my podcast description:
Watch the Customer Experience Audit video to improve your online customer experience from a real human providing key insights to deliver exceptional web based products.
- I will walk you through the process with clear actionable steps to take, checklists to provide to your relevant teams and expert tips and advice.
- I will provide an unbiased review of your current web app.
- Highlight strengths and weaknesses.
- Include features that must be improved.
I will answer key questions such as:
- What experiences do customers enjoy when interacting with our store?
- What experiences do website visitors (not current customers) avoid when interacting with our website?
- What types of experiences do consumers need in order to buy online?
Apply the action items in the worksheet that I provide to improve your conversion ratio, reduce shopping cart abandonment and increase order value.