Brother Label Printer QL-1100 Won’t Take UPS Labels?

I have a bunch of free labels from UPS (4" x 6.25"). The labels that came with my Brother printer are finished so I tried using the free labels I received from UPS and it is not reading them. When I click print the labels go backwards then the error message "Paper cannot be fed" pops up. Did Brother make it so we can only use their labels? There has to be a way around this. Any help would be appreciated. Or if this belongs in another sub I would greatly appreciate being sent in the right direction. Thanks in advance!

submitted by /u/z3rokarisma
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