What extra do you add with your orders ?

May be a "Thank you card", a discount code.. even candy ? Looking for some ideas to higher my reviews and client's LTV.

When I first started, I added a nicely cut paper with a thank you and a link to leave a review on Google Reviews. Each review (good or bad) would have 3 trees planted as a thank you for their time. The same message with different copy was also sent automatically by email after some time.

Overall, 20+% orders left a review, all positive. I assume that firstly comes from my strict QC and giving my clients a great purchasing experience.

I'm thinking of doing the same now but with coupons for their next purchase or to share with friends/on social. What do you guys do ? Any hindsight ?

submitted by /u/Tragilos
[link] [comments]

Leave a Reply

Your email address will not be published. Required fields are marked *