I got an email from Instagram regarding a recent post on our page.
The email is as following:
We recently received a report of a photo posted on your Instagram. An image of your album is reported to contain copyright content.
If no objection is made about the copyrighted work, we will need to remove your account. Please fill in the appeal form.
It then takes us to the domain 'support-ig.com'. It says the following:
The post below violates our copyright rules. Your account will be suspended for copyright infringement within 24 hours. If you think this copyright infringement is an mistake, please appeal by following the steps.
There is only an option to appeal.
Is this likely to be a scam? We reshared something a customer made and tagged them (we do this often). Any thoughts here?