Can I ask you a few questions about customer conversions and engagement?

Hi guys,

I'm a developer and I recently got into e-commerce. I want to build something to help small businesses engage customers and help them to purchase products.

But I realize I know so little about this space. Love to hear some advice and thoughts from y'all.

When it comes to customer conversion and engagement,

  1. What's the most challenging part of it?
  2. What has worked well for you (or haven't)?

And last, what other challenges do you currently have running an online store?

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