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Problem to accsess Amazon account

Hi, I'm working at a company that doesn't have the login and password of its account at Amazon. The reason is a ex-worker refused to give this information. I would like to know if there's any chance to get in touch with Amazon to recover our account. I have already tried to ask online, but the website requires login and password to enter and ask for help. Anyone has any idea to solve this? Thanks.

submitted by /u/goldenslumbers9
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