3D Secure authentication passed but billing/shipping don’t match?

I'll be honesty, I don't even know what 3d secure is until now. In a nutshell you need to enter cc issuer username/pw.

This is for our shopify store, gateway is shopify payment.

Value is about 100$, we're not sure what to do as 3d secure auth passed. What is your experience with this situation?


This order passed 3D Secure authentication(opens a new window)
This order is marked as medium risk despite being authenticated using 3D secure

Billing street address doesn't match credit card's registered address

Billing address ZIP or postal code doesn't match credit card's registered address

Some characteristics of this order are similar to fraudulent orders observed in the past

Card Verification Value (CVV) isn't available

Location of IP address used to place the order is Detroit, Michigan, United States

Distance between shipping address and location of IP address isn't available

There was 1 payment attempt

Payment was made with 1 credit card

Billing country matches the country from which the order was placed

The IP address used to place the order isn't a high risk internet connection (web proxy)

submitted by /u/0xhOd9MRwPdk0Xp3
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