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How do you know if you should stick with a development agency, or look for someone else?

How do you know if you should stick with a development agency, or look for someone else?

I've been using a development agency for a WordPress project for a while. Initially, it was going great. But the Project Manager who did great work ended up leaving. Now, the work is a lot more pedestrian in comparison. I also feel as if the work being done is costing me more (due to its inherent lack of A grade quality).

I haven't raised the issue up with the development agency. There's a part of me that thinks that I should just be straight, and that I demand that they get good people who care about the work and the website project to work on it.

There's another part of me that thinks that maybe I should get someone else. Ensure that the milestone is completed, and then get someone else.

What would you suggest?

submitted by /u/prankster999
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