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Inventory Management Solutions Survey

Hi all! I'm looking for some insights on inventory management solutions via a small survey – https://forms.gle/XBKPPT2NKAHh3zRa8. All input is very appreciated! Thank you in advance!

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Pixc.com replacement for Lifestyle photos

We used pixc.com for both background removal and to create lifestyle photos. They are dropping the manual editing required to create the lifestyle photos. Basically taking a white background photo and dropping it into a room setting and adding shadows so it doesn’t appear to float

Can anyone recommend a service that can take over this work?

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Automating messaging eBay customers.. is it possible (not spamming them)

Hey,

So, when I have some downtime. I like to message previous eBay customers with a message I have automated via Shortkeys. It's not a message requesting feedback, it's not spam, but the desired outcome is positive feedback. Using the method/copy I use, I often get some positive feedback from the message I send.

I was curious if there's some kind of automated software or macro I can use to automate this process. Here's a breakdown of what I do:

1) Go to eBay

2) Click "Paid & Dispatched"

3) Find the last buyer I messaged and "middle click" (scroll wheel click/open new tab) on "Contact Buyer"

4) Once I have every recent buyers "Contact buyer" screen open (this is usually over 50 tabs open on my browser I will open each tab with a keyboard shortcut I have set up on opera (NUM 1/NUM 2 to switch tabs)

4) CTRL + V my automated message using a keyboard shortcut made with Shortkeys Lite

5) Then I will use the keyboard command NUM 1 or NUM 2 to switch tabs and paste the same message to the next customer

My question is. Is there a simpler way of doing this?

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Making Spirits Bright: Inside the Workshops of 7 Christmas Stores

Illustration of a woman floating in a pool on an inflatable tube resembling a Christmas wreath.In the spirit of the season, peek inside seven Christmas stores selling holiday cheer. Learn from these seasonal entrepreneurs through lessons they learned as they brought their ideas to life.

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Do you know your 60 day LTV?

Do you know how much your cutomer is worth within 30, 60, 365, X days of acquisition?

Extra question: Would you be able to pay for a service/script that extracts that information?

View Poll

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Last Ditch Effort

I have been trying to sell this flame diffuser for a few months now and have only made 2 sales. This is my first attempt at drop shipping so I've had lots to learn and it's been great. I have finally decided to move on and try a new product but thought I'd ask you guys what I might be doing wrong before I scrap everything and start fresh.

I have been making organic content for ages and nothing really gets any traction. My insta has a few videos that have 10k -20k views but my tiktok has failed atrociously. I only get a couple of sessions a day now which is the worst part because in my opinion the website is the best bit.

All advice is welcome, thanks in advance

Links: site: theonlyflamediffuser.com tiktok: _flametherapy insta: itsflametherapy

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SEO and Out-of-stock Product Pages

Product pages for out-of-stock items retain backlinks and organic traffic. But they frustrate and alienate shoppers. That's the dilemma.

The post SEO and Out-of-stock Product Pages appeared first on Practical Ecommerce.

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hashing out return and refund policy

I'm trying to figure out the best method that makes sense for both my business and the consumer when it comes to returns and refunds but am struggling to find the best approach. There are essentially 3 scenarios I'm dealing with at the moment.

  • I pay for about 50% of the shipping.

1) Customer just isn't happy with the product for whichever reason.

This one is probably the easiest to handle. They paid a flat shipping fee to receive there product but will now have to pay the full shipping cost to send it back. Once inspected we issue a full refund.

2) Customer received a defective item

This one is the hardest to swallow but at the end of the day I understand these are costs we will need to absorb. We pay for the entire shipping and send a brand new item. The old items stays with the customer as we won't expect them to pay for the shipping back and what's the point for us to pay for the shipping just to receive a defective item ( we don't have replacement parts for our product right now)

3) this one seems to be the trickiest of them all. Customer is not so happy with the product but also is complaining that's its not really working as they intended. An in between of scenario 1 and 2. Now the entire shipping was paid by me because it was over a certain amount. So does that mean I should pay for the shipping back + send them a new one and pay for that shipping as well?

My refund and return policy is as follows:

If item is defective we pay for return shipping costs ( if we want it back). We either issue a refund or send out a new product which we also pay the shipping costs for. ( cost of doing business)

Customer is responsible for paying the shipping if it's the wrong size, no longer want it or it's the wrong product.

Would be great to hear how others have there refund policies setup.

Cheers.

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What is the best CRM for a small business?

Hi, I'm starting a marketing campaign for my company, and with so many options out there I can't decide which CRM is best suited for me.

So far I have heard of, Bloom, Keap, Pipedrive, Honeybook, etc…

Please let me know if you recommend any of these or if there is a better alternative.

Many thanks!

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Trying to figure out a product sell-through rate report

I carry inventory but have very limited space so I am careful to never overbuy. Which then leads me to running out of my best selling items often and frequent restocking. I don't mind that but I am trying to predict my sell-through better so that I run out less often. I'm on the basic Shopify plan and there is a sell through report, but it shows the rate as a percentage. For example, starting qty = 100, current qty = 50, sell through rate 50%.

That's an oversimplified example, so it kind of makes sense. However, after puzzling through my actual data, I feel that the percentage doesn't really tell me anything. I think a better rate calculation would be # items sold per month or week or day. I can easily do that in Excel of course. But as I work alone, and don't have a mentor, I need someone with more retail/ecommerce experience to sanity check me. Does the percentage rate make sense to you, and help you plan? If so, why doesn't it seem to make sense to me? Am I reading the report wrong?

submitted by /u/JcWoman
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